24-hour notice is required for all circumstances when canceling an appointment. If you are unable to give 24-hour advance notice you will be charged half the price of your scheduled appointment. Please understand there are few exceptions, as this impacts the livelihood of your practitioner.
We are open 7 days a week. In the event you need to cancel, please call us to let us know either by speaking with someone at the front desk or by leaving a message to let us know with as much notice as possible.
Anyone who fails to keep a scheduled massage or acupuncture appointment and does not provide 24 hours cancellation notice, will be considered a “no-show” and will be charged full price of their scheduled appointment.
*Credit cards kept on file are stored securely and will never be charged without prior notice to you.
If you have any question or concerns regarding this policy please speak to our owner. We have an open door policy and welcome any conversation.